Terms of Service, Privacy Policy, and Messaging Terms
1. Agreement to Terms
These Terms of Service, Privacy Policy, and Messaging Terms (“Terms”) govern your use of the Aqua Jet Pools website and services.
Aqua Jet Pools (“Company,” “we,” “our,” or “us”) provides pool construction, renovation, maintenance, spa sales, pool supplies, and related services.
By accessing this website, submitting forms, requesting services, purchasing products, or opting in to communications, you agree to these Terms.
If you do not agree, you should discontinue use of the website and services.
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
2. Eligibility
The website and services are intended for individuals 18 years or older.
By using the website, you represent that:
- you are at least 18 years old
- you have the legal authority to enter into these Terms
- information provided is accurate
We do not knowingly collect personal information from minors.
3. Business Overview
Aqua Jet Pools is a family-owned pool company serving homeowners throughout the Hudson Valley region of New York for over 50 years. (aquajetpools.com)
Our services include:
• custom swimming pool construction
• pool renovation and remodeling
• pool opening and closing services
• pool maintenance and cleaning
• equipment repair and installation
• spa and hot tub sales and service
• water testing and pool supply retail
Service availability may vary by location and season.
4. Service Area
Services are primarily offered to homeowners located within the Hudson Valley region, including:
- Ulster County
- Dutchess County
- Orange County
- Putnam County
- Columbia County
- Greene County
- Delaware County (aquajetpools.com)
Customers outside these areas may require special approval.
5. Estimates and Project Agreements
Quotes and estimates are based on information available at the time of evaluation.
Actual project costs may vary due to:
- site conditions
- permit requirements
- material changes
- labor adjustments
- weather delays
- unforeseen structural issues
Construction and renovation services may require separate written contracts detailing project scope, timelines, and payment schedules.
6. Pool Construction Terms
For pool construction projects:
- permits and inspections may be required by local municipalities
- timelines may be affected by weather or regulatory approvals
- electrical, fencing, landscaping, and other site work may not be included unless specified
Customers are responsible for ensuring property access and site readiness.
7. Maintenance and Service Programs
Maintenance programs and service plans may include:
- pool cleaning
- water chemistry balancing
- equipment inspection
- seasonal openings and closings
- routine service visits
Service schedules may vary based on weather, demand, or operational requirements.
8. Retail Product Sales
Aqua Jet Pools sells pool and spa products, equipment, and supplies through its showroom and website.
Retail purchases may include:
- pool chemicals
- equipment parts
- pool accessories
- spas and hot tubs
- maintenance supplies
Manufacturer warranties apply where available.
Aqua Jet Pools is not responsible for manufacturer defects beyond warranty coverage.
9. Intellectual Property
All website content including text, graphics, images, logos, and designs is owned by Aqua Jet Pools or its licensors.
Content may not be copied, reproduced, or distributed without written permission.
10. Privacy Policy
We collect personal information necessary to operate our business and provide services.
Information may include:
- name
- phone number
- service address
- pool details
- communication history
This information may be used to:
- schedule services
- respond to inquiries
- provide customer support
- send service updates
- deliver marketing communications
We do not sell or rent personal data to third parties.
Data may be shared with service providers necessary to deliver services.
11. Data Security
We use reasonable administrative and technical safeguards to protect personal information.
However, no internet transmission can be guaranteed fully secure.
12. SMS Messaging Terms (TCPA & A2P Compliance)
By submitting your phone number on our website or through scheduling systems, you consent to receive SMS messages from Aqua Jet Pools.
Messages may include:
- appointment reminders
- service updates
- maintenance scheduling
- promotional offers
- account notifications
Consent
Providing your phone number constitutes express written consent to receive automated or manual text messages.
Consent is not required to purchase services.
Message Frequency
Message frequency may vary depending on service interactions.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier.
Opt-Out
To stop receiving messages, reply:
STOP
You will receive confirmation and will no longer receive messages unless you re-subscribe.
Help
For help with messaging services, reply:
HELP
or contact us directly.
Carrier Liability
Wireless carriers are not responsible for delayed or undelivered messages.
13. Limitation of Liability
To the fullest extent permitted by law, Aqua Jet Pools shall not be liable for:
- indirect damages
- incidental damages
- consequential damages
- lost profits
- property damage unrelated to services performed
14. Disclaimer of Warranties
The website and services are provided “as is” and “as available.”
We make no warranties regarding:
- uninterrupted website availability
- error-free operation
- fitness for a particular purpose
15. Indemnification
Users agree to indemnify and hold harmless Aqua Jet Pools and its employees from claims arising from:
- misuse of the website
- violation of these Terms
- unlawful conduct
16. Governing Law
These Terms shall be governed by the laws of the State of New York.
Any disputes will be resolved in courts located within New York State.
17. Changes to Terms
We may update these Terms at any time without notice.
Updated versions will be posted on this page with a revised date.
18. Contact Information
Aqua Jet Pools
1606 Ulster Avenue
Lake Katrine, NY 12449
Phone: (845) 336-8080
Email: info@aquajetpools.com
19. Entire Agreement
These Terms constitute the entire agreement between you and Aqua Jet Pools regarding website use and services.
By using this website or submitting information, you acknowledge that you have read and agree to these Terms.