Terms of Service

Acceptance of Terms

Welcome to the Atlantic Waters website. Atlantic Waters (“we,” “us,” or “our”) provides professional swimming pool service and construction services, including pool maintenance, repair, renovation, and new construction (“Services”). By accessing or using our website or Services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you should not use this website or our Services.

These Terms apply to all visitors, customers, and others who access the site. We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting to the website. It is your responsibility to review these Terms periodically for updates. Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.

Intellectual Property and Content Ownership

All content on this website – including text, images, graphics, logos, design elements, and software – is the property of Atlantic Waters or its content suppliers and is protected by intellectual property laws. This includes our company name, trademarks, and logos. You may not copy, reproduce, republish, upload, post, transmit, or distribute any material from this site without our prior written permission.

You are granted a limited, revocable license to access and use the website for personal, informational purposes related to our Services. No resale or commercial use of the website content is permitted. You may not use any content from our site for commercial purposes, create derivative works, or exploit the content in any manner not authorized by Atlantic Waters. Any unauthorized use of the content or website may violate copyright, trademark, and other laws and could result in termination of your permission to use the site.

Use of Website and Services

You agree to use the Atlantic Waters website and Services only for lawful purposes and in accordance with these Terms. You will not engage in any behavior that could harm, disable, or impair the site or interfere with any other party’s use of the site. This includes, but is not limited to, attempting to gain unauthorized access to the site, introducing viruses or harmful code, or using the site to harass or violate the rights of any individual or entity.

Information on our website is provided for general informational purposes regarding our pool services and construction offerings. While we strive to keep content up to date and accurate, we do not warrant that the descriptions of Services or other content on the site are error-free, complete, or current. Any reliance on the material on this site is at your own risk. Actual services may be subject to separate agreements and additional terms and conditions.

SMS/Text Message Consent and Opt-In

Electronic Consent via Website Forms

By submitting a form on our website and opting in to receive text messages, you consent to receive SMS/text messages from Atlantic Waters at the phone number you provide. This includes both informational and promotional messages that may be sent using an automatic telephone dialing system (autodialer). Your consent to receive text messages is voluntary and not a condition of purchasing any goods or services. Message frequency may vary based on your interaction with us.

By providing your phone number and confirming your opt-in (for example, by checking a box or clicking “Submit” on a form that indicates you agree to text communications), you are providing express written consent to receive texts from us. Standard message and data rates may apply as determined by your mobile carrier. You can opt out of receiving further text messages at any time. To unsubscribe, reply STOP to any Atlantic Waters message or click an available unsubscribe link (if provided in a message). You may also text HELP for information or assistance regarding our text message program. We will not charge you for enabling or disabling text messages, but you are responsible for any messaging or data fees from your mobile provider.

Atlantic Waters will not share or disclose your phone number to third parties for their marketing or promotional purposes. Your contact information will be used only for Atlantic Waters communications and as otherwise described in these Terms and our Privacy practices.

Verbal SMS Opt-In Policy

Atlantic Waters also offers a verbal opt-in for SMS notifications, which may be collected in person or over the phone. When you engage our Services or register as a customer through our staff, our representative will ask if you wish to opt in to receive text message updates. As part of this verbal opt-in process, we will request your mobile phone number and ask for your consent to receive SMS notifications for purposes such as billing alerts, appointment reminders, service dispatch notifications, and post-service completion surveys.

Our staff will clearly inform you of the SMS program details at the time of opt-in, including the fact that message and data rates may apply, and that message frequency may vary based on your service activity or inquiries. You will be told that you can text HELP for help or STOP at any time to cancel future messages. We also clarify during this verbal sign-up that providing your phone number for text messages is optional and not required to receive our Services, and that Atlantic Waters will not share your phone number with any third party for marketing purposes. By verbally agreeing to opt in, you acknowledge and consent to receive text messages under these same terms. All other provisions of our text message program (such as the ability to unsubscribe at any time and our privacy protections for your number) apply equally to a verbal opt-in.

Limitation of Liability

To the fullest extent permitted by law, Atlantic Waters and its owners, officers, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of this website or our Services. This includes, without limitation, any errors or omissions in content, any downtime or availability issues, any reliance you place on the information provided on the site, or any damages to your computer system or data due to viruses or other harmful components obtained through the site.

Atlantic Waters’ total liability for any claim arising from or related to use of the website or Services is limited to the amount (if any) you paid to Atlantic Waters for the use of our Services in the past six months, or $100, whichever is greater. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

By using the site or Services, you understand and agree that your use is at your sole risk. The website and all content and Services provided through it are offered on an “as is” and “as available” basis without warranties of any kind. Atlantic Waters disclaims all warranties, express or implied, including any implied warranties of accuracy, non-infringement, merchantability, or fitness for a particular purpose. We do not guarantee that the site will be uninterrupted or error-free. You assume full responsibility for any loss or damage that may result from your use of the site or any of our Services.

Changes to Terms and Services

Atlantic Waters may modify these Terms of Service at any time at our discretion. When we do so, we will update the “Last Updated” date at the top or bottom of this Terms page (if provided) and post the revised Terms on the website. It is your responsibility to review the Terms periodically for any changes. Your continued use of the website or our Services after any modifications indicates your acceptance of the updated Terms.

We also reserve the right to modify, suspend, or discontinue any part of the website or the Services we offer, temporarily or permanently, at any time without notice. You agree that Atlantic Waters shall not be liable to you or to any third party for any modification, suspension, or discontinuation of the site or Services.

Privacy and Data Use

Your privacy is important to us. Any personal information you submit through this website or directly to Atlantic Waters (such as your name, contact information, service address, or inquiry details) will be used solely to provide our Services or respond to your requests. This includes using your information to schedule services, send estimates or invoices, communicate about appointments, and improve our service delivery. We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Atlantic Waters may share your information with third-party service providers or partners only as necessary to fulfill the services you requested (for example, scheduling software, billing processors, or subcontractors assisting in servicing your pool), and always under obligations of confidentiality and data security. Any such partners are not permitted to use your information for any purposes other than those directed by Atlantic Waters.

We implement reasonable security measures to protect the personal information collected against unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. For more details on how we collect and use information, or to make any requests regarding your personal data, please refer to our Privacy Policy (if available) or contact us using the information below.

We value our customers and website users. Thank you for reviewing our Terms of Service. By using our site and Services, you acknowledge that you have read, understood, and agree to these Terms.