I have been an Aqua Jet customer for several years now. They installed an in-ground pool at my New Paltz house in June 2009, in what I consider record time (I was swimming in my new pool just 7 days after marking the outline in dirt!) It was a steel wall & vinyl liner pool, 8 feet at the deep end, Venetian style.After the success with the pool, I bought a Hot Springs Vista tub from Aqua Jet that October, and also a Loop-Loc mesh cover for the pool. AJP installed the bolt sleeves in my pavers around the pool deck for me too so I didn't have to drill through the bricks myself. Hot tub was an awesome investment...they even gave me a VIP discount card because I got both the pool and spa from them.Debbi also talked me into buying an electric pool heater the following year...smartest pool decision so far. Easily doubled my swimming season for just a couple bucks more. Aqua Jet does my closings and openings, and I usually try to be the first one open and last one closed. It is now 5 years since the first install and no issues at all. Great customer service, friendly staff, the service techs are lightning-fast and no nonsense. Guy and Andy are a trip to watch...they are like poetry in motion when they have a big job to get done. Debbi called in a warranty service on my heater and the tech showed up the NEXT DAY. Every time I show up with a water sample or a scary-looking photo of algae on my cell phone, any of the reps are quick to help and uber friendly to me. I hope this review is helpful, and that you have as pleasant an experience as I had while working with Aqua Jet Pools!